Spark Lab Studio · for small businesses

Your first digital team member.

Barber, dog groomer, plumber, massage therapist, tutor, photographer, bookkeeper — whatever it says on your van or your window, I build a website that captures enquiries around the clock, plus an AI assistant that answers them for you. From £450. You see it live, working, before you spend a penny.

The website, plus optional assistants

Start with just the website. Add any of the AI assistants whenever you're ready — never all at once.

Website + care plan

The foundation
  • A clean, one-page website that looks right on a phone
  • Wired into your booking system if you have one — straight to your inbox, WhatsApp or phone if you don't
  • What you do, what it costs, where you are and when you're open — clearly laid out
  • Ongoing updates, hosting and small changes handled for you

from £450  +  £20/mo

AI assistants (optional)

Add any, whenever you're ready
  • Booking assistant — answers questions 24/7 and turns enquiries into bookings
  • Service matcher — guides unsure visitors to the right service
  • Review collector — invites happy customers to leave a review, catches unhappy ones first
  • No-show saver — reminders before, and warm win-backs after a cancellation
  • Review responder — drafts an on-brand public reply to every review, even the awkward ones
  • FAQ answerer — a light page widget for "is this for me?" and before-you-book questions
  • Intake summariser — briefs you on a new customer and flags what to check first
  • Content helper — drafts social posts in your voice

Bundled into three plans, from £97/month

See the plans below →

Try them live →


What are missed enquiries costing you?

Move the sliders to match your business — see what a booking assistant could be worth.

Potential lost revenue
£455/mo
The Foundations plan (booking assistant plus two more) is £97/mo — that's a 18x return if it catches even a quarter of that.
Try the booking assistant →

Rough estimate based on the figures above — every business is different, this is just to give you a feel for the numbers.


How it works

You see the real thing before you pay a penny.

1

I research and build a demo

I look at what you offer and put together a working demo of your site — for real, not a mock-up.

2

You see it live first

You get a link to your actual site and try it out. If it's not right, we fix it. Only then do you decide.

3

It goes live, wired to booking

Once you're happy, it goes live on your domain — wired into your booking system, or sending enquiries straight to you if you don't have one.


Meet your AI assistants

A growing line of assistants for your business. They're all live below, so have a play. The demos run on a made-up massage studio because they need some business to talk about — yours would run on yours. Want proof? The last one, Reply drafter, runs on whatever business you type in.

An example of what a booking exchange looks like. Try the real thing below ↓

⚠️ "Willow Lane Massage" is a fictional business used only for this demo.

Willow Lane Massage
Booking assistant · usually replies instantly

Like it? Share this demo → a full-page version you can send to a prospect


How the no-show saver works

Reminders before, and warm win-backs after — so an empty slot doesn't stay empty.

1

Reminder sent

A friendly nudge goes out before the appointment, cutting down no-shows before they happen.

2

Cancellation spotted

If someone cancels or doesn't confirm, the assistant knows straight away, no manual checking needed.

3

Warm win-back sent

An on-brand message goes out asking if they'd like to rebook — no hard sell, just an easy way back in.

4

Slot filled

The gap gets picked up instead of sitting empty on the calendar.


Why it's worth it

Plain outcomes, not features.

Catch enquiries while your hands are full. Mid-job, mid-appointment, up a ladder — the assistant answers the questions you'd otherwise miss, and books people in.

Look credible when people Google you. A tidy, professional site that loads fast and reads well builds trust before they ever message you.

Stop losing bookings to a slow inbox. People decide quickly. A reply in the moment is the difference between a booking and a missed one.

Spend less time on admin. Updates, hosting and the fiddly bits are handled, so you can get on with the actual work.


Recent work

A client site, and a few concept builds — the kind of thing I put together before we ever talk money. The concepts are shown with the business details swapped out, because those businesses haven't agreed to be named.

Case study · Roots Reflexology & Massage

From overwhelmed by booking platforms to her first client in a week

What she needed

Ruth had just qualified as a Complementary Therapist and Reflexologist and needed a way for clients to find her and book a treatment — without wrestling with booking platforms herself.

What we built

A calm, one-page website with Square booking built in, plus hosting and go-live handled end to end.

The result

Live within a week. Her first online booking came one day after launch — and now clients can book any time, even while Ruth's asleep or mid-treatment with someone else.

1 week from enquiry to live site
1 day to her first online booking
Sara from Spark Lab got in touch with me in just the right moment! … Sara got my website up and running within a week and I got my first online booking one day after it launched. … It looks beautiful and my client said it was very easy to book. I can highly recommend Spark Lab and working with Sara.
Ruth Biene Roots Reflexology & Massage · ★★★★★ View their site →
Sara from Spark Lab got in touch with me in just the right moment! Since I qualified as a Complementary Therapist and Reflexologist I had been scrolling the web, installing and testing various booking platforms trying to figure out how clients could find out about me and also how they could book a treatment with ease. I felt completely overwhelmed and felt like I’d never be able to do this. Sara got my website up and running within a week and I got my first online booking one day after it launched: today I welcomed my first client and I am so, so happy that it all got sorted so easily and quickly. The website is clear and simple. It looks beautiful and my client said it was very easy to book. I can highly recommend Spark Lab and working with Sara. She is a very patient and professional collaborator on your journey to setting up your wellbeing business.
Ruth Biene Roots Reflexology & Massage · ★★★★★

Packages

Pick the assistants that fit how you work. Each plan is monthly, and you can move up as you grow.

Foundations

£97/month

The essentials that answer customers while you work: a booking assistant to take enquiries, a service matcher to point people to the right service, and an FAQ answerer for the questions you get every day.

Get started

Full Team

£397/month

All eight assistants, working together. Adds an intake summariser to prep you for every new customer, and a content helper that writes your social posts, so the whole business runs with far less admin.

Get started

Questions

The things people usually ask first.

Do I need to be technical?

Not at all. You don't touch any of the technical side — I handle the building, hosting and updates. You just tell me about your work.

Who hosts the website?

I do, as part of the care plan. It stays online, secure and up to date without you having to think about it.

Can I keep my own domain and booking tool?

Yes. If you already have a domain, we use it. And if you've got a booking system you like — Square, Fresha, Calendly, whatever you've set up — the site wires straight into it. You keep your tools, and your bookings keep landing where they always have.

What if I don't have a booking system?

That's completely fine, and more common than you'd think. The site sends enquiries straight to wherever you actually read them — your inbox, WhatsApp or your phone — which is all a lot of businesses ever need. If you decide you want proper online booking later, we can add it then.

What does the assistant cost to run?

The assistants come in three monthly plans. Foundations is £97/month and covers the booking assistant, service matcher and FAQ answerer. Momentum is £197/month and adds the no-show saver, review collector and review responder. Full Team is £397/month and includes all eight assistants, adding the intake summariser and content helper. There's nothing else to pay or manage on your end — see the plans.

How long does it take?

Usually a week or two from our first chat to going live — sometimes faster. You'll see a working demo early on, so there are no surprises.

Let's build your demo

Tell me a little about what you do and I'll put together a working demo of your site — free to look at, no obligation. I'm based in Norwich and work with businesses wherever you are.

or email support@wearesparklab.com